Returns & Exchanges

At Cassandra's Kitchen, we want you to be completely satisfied with your high-quality kitchenware and home essentials. If you are not happy with your purchase, we offer easy returns on unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.